Pace is looking for Client Coordinators (Record Collector) to make high volume outbound calls to gather record information for high priority cases. Must have experience handling 50+ calls per day.
PAID MEDICAL INSURANCE
The shift is Monday-Friday 8am to 5pm
High School Diploma or Equivalent
2+ years in a call center or collections environment required (high call volume)
High proficiency in Microsoft Word, Outlook, and Excel
Must feel comfortable talking on the phone
Investigation/investigative and research backgrounds encouraged
Handle all aspects of processing incoming medical and other allegation related documents.
Facilitate, monitor, and coordinate record collection
Act as liaison between record providers to facilitate record collection
Review, categorize, and process legal documents and maintain updated information in systems and designated databases
Ensure compliance with legal standards with authorization assignment and requesting of records
Job Type: Full-time
Pay: $14.00 - $16.00 per hour